Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Most orders are shipped out within 1-2 business days. It will then take between 5-10 business days to arrive.
Click on the ‘My Account’ icon or click here
You can change your shipping address in the My Account page here
You can track your orders here
If you select the option in checkout then we can keep your card on file for future purchases.
Yes, GST is included in the price you pay. If you want an invoice, please reach out to support.
Yes we ship to anywhere in Australia
Sometimes depending on the courier they may come in multiple packages.
If you need to swap an item
Returns and Exchanges
Our returns policy can be found here
Please contact us ASAP on [email protected]
Please contact us ASAP on [email protected]
Please contact us ASAP on [email protected]
Please contact us ASAP on [email protected]
Once your order has been processed and sent then you will not be able to change your address. You could contact the courier directly and lodge a request with them.
Maybe, please contact us asap on [email protected] – if the order has already been processed, then it will be too late.
Not at this time sorry.